
Patient Information
Please see below for all essential patient information including forms you are able to download prior to arriving in clinic for your appointment.
Private Prescriptions
Private prescriptions can be issued when a treatment is deemed clinically appropriate.
These prescriptions can be taken to a pharmacy of your choice for dispensing.
Please note that private prescriptions are not issued on NHS prescription forms and are therefore not funded by the NHS. This means the full cost of the medication is the responsibility of the patient.
In addition to the cost of the medicine itself, the pharmacy may also charge a dispensing fee.
Missed Appointments / Cancellation
Please arrive on time for your appointment, if you are late we cannot guarantee we will be able to carry out your appointment and you may have to reschedule.
You will receive an email reminder notification prior to your appointment. If you wish to cancel or reschedule your appointment, we require a minimum of 48 hours' notice. Refunds will not be issued for appointments cancelled with less than 48 hours prior to your appointment time. For more information on our Terms and Conditions click the link below
Complaints Procedure
At Bond Well-Being Services Ltd, we are committed to providing the highest standard of care. However, if you are unhappy with any aspect of your experience, we welcome the opportunity to address your concerns. This document available to download by clicking below outlines our complaints procedure, ensuring that both patients and staff understand how to raise a concern about care or treatment received.
Duty of Candour
Bond Well-Being Services Ltd’s Duty of Candour policy is available to download below. If you would like to learn more or discuss it further, please contact us at Bondhealthservices@gmail.com or go to www.rcn.org.uk/Get-Help/RCN-advice/duty-of-candour
Website Disclaimer – Please Read Carefully
The following disclaimer outlines important information about the use of this website. It explains the limitations of the content provided and clarifies our responsibilities regarding external links, website availability, and liability. By continuing to browse and use this site, you acknowledge and accept the terms set out below.
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